How To Use This Site

This website sells HVAC Field Service tools abd products and provides online helps, operated by MidAmerica Trade Intl, Inc.

Warranty and Services: Every tool we sell that is labeled with VIOT logo is warrantied for one year from the date of purchase. If there is a problem with the malfuction due to manufacturing or material safety issue, you are covered and we stand by our product 100%. Payment record like credit card statement or paypal payment confirmation will be used as the prove of purchase. No waranty registration required. We continue to provide services and parts after the warranty period, just contact John at: zohnm at sign yahoo.com

To view and display a category of products: Click The category on the left, Most of the products in that category is listed for comparison purpose.

To view and display a product: Click on Model number of the Product in that category, the HTML file with features and pictures will be displayed.

To Search for a Product: Type key words in the search field and Click search, the products related to the key words will be displayed. Click on the model in the search result page and view the product.

To Purchase a product: After viewing the features and you decide to get it, click "Add to Cart" button to put it in your shopping cart. Continue shopping till you get all what you need, and press Check out for credit card payment or PayPal(if you have a paypal account). Follow through the process till you get a confirmation page. Please Note, the shipping and handling fee is added to the total before the confirmation page, this S&H fee is a flat fee for US buyers only, if you are an international buyer, this S&H is not enough and we may contact you by email for additional shipping postage according to what you purchased. We use the website: http://USPS.com to calculate the actual postage to ship the order. No sales tax is added to the total, if you are living in Illinois, we made it sales tax included, so we pay it to the Illinois State. We have no obligation to collect other state sales taxes.

For frequently asked questions of a product, Click FAQ on the top center area, and then click the model number in the category, the FAQ will be displayed for viewing if available, please note not all products have FAQ page.

For Product User manual/instruction: Click Manual on the top center area, and then the model number in a category. The link of a pdf file or other file format will be displayed for download, or an online viewing html file will be displayed depends on the model of the product. Please note not all products have this user manula available.

For Site Security reason, we do not collect any sensitive information like credit card number. We pass this responsibility to our business associate, PayPal, to handle process payment and check out. The shipping address for each order is pulled out. We do not have your card information nor have access to the credit card information. We have been using the same processor for over 2 decides, so please feel safe to shop at our website, either milkers.site or milkersupply.com(where sign up is required).

We ship all orders out withing 24 business hours, daily cutout time is about 2:00 PM central time. If your order is not shipped the same day, it should be processed in the following business day. We reserve the right to use the most resonable mean to ship the orders according to the order size/weight. Most small items are shipped by USPS(air post only), heavier items are sent by UPS or FedEx ground service. We do not follow up on those unpaid or unprocessed orders.