Terms & Conditions

VIOT is proud to be an alternative source of professional HVAC service tools, serving this community for over 3 decades. Clicking through is easy may lead to purchase of product(s). This action by you is a commitment to purchase and the site owner as seller to ship you the product(s) promptly. Every one is a free agent and conduct the above action by free will. All commercial transactions are guided by the general laws of the United States of America, and the Terms at this website.

Returns are accepted for misrepresentation or defective on arrival only. Return authorization is usually required. Return shipping is the responsibility of the buyer; shipping fees are usually non-refundable unless it is damaged by shipping carrier, in this case, we need your help to file claim if needed.